Effective Date: January 29, 2025
These Terms and Conditions (“Terms”) govern your use of the website digitallywiz.com (“Website”, “we”, “us”, or “our”) and the digital marketing services (“Services”) we provide. By accessing or using the Website and our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website or our Services.
1. General Terms
- By using our Website and Services, you confirm that you are at least 18 years old, or you have legal consent if under the age of 18.
- You agree to comply with all applicable laws, regulations, and standards while using the Website and Services.
- We may, at our sole discretion, modify or update these Terms from time to time. All changes will be posted on this page with an updated Effective Date. It is your responsibility to review these Terms periodically for any updates.
2. Services Provided
Digitallywiz.com offers digital marketing services, including but not limited to SEO, PPC management, social media marketing, website optimization, and custom solutions tailored to your business needs. The specifics of the services will be outlined in your agreement or contract with us.
- Pre-Packaged Services: We offer standardized packages for digital marketing services, which include a fixed scope of work for specific business needs.
- Custom Services: We may provide custom digital marketing strategies tailored to the specific requirements of your business. These services will be subject to a separate agreement and pricing.
3. Service Agreement
- All service engagements are subject to a formal agreement between you and digitallywiz.com.
- We generally require a minimum commitment of 3 months for all services to ensure adequate time to implement strategies and see meaningful results. Shorter engagements may be available in specific cases, subject to our discretion.
- We work on various engagement timelines, including monthly, quarterly, semi-annually, or annually. The exact timeline will be defined in the service agreement.
4. Payment Terms
- Pricing: The fees for our services will be outlined in the agreement or contract between you and us. All pricing is subject to change based on the specifics of the services provided.
- Payment Schedule: Payments are generally due at the start of each billing cycle (monthly, quarterly, etc.), unless otherwise agreed upon. Failure to make payments on time may result in a suspension or termination of services.
- Late Fees: If payments are not made within the agreed-upon timeframe, we may charge a late fee or suspend services until payment is received.
- Refunds: Due to the nature of our digital and virtual services, we do not offer refunds once work has begun. However, we provide a 100% satisfaction guarantee with unlimited revisions, as outlined in the service agreement.
5. Client Responsibilities
As a client, you agree to:
- Provide accurate and complete information necessary for us to deliver our services effectively.
- Cooperate with us in a timely manner and provide feedback when requested to ensure the success of the services.
- Understand that results from digital marketing campaigns may vary depending on numerous factors, including industry competition, market conditions, and the specific actions taken by your business.
- Ensure that all content, data, and materials you provide to us for use in campaigns or on your website are legal, non-infringing, and compliant with applicable laws and regulations.
6. No Guarantee of Results
While we strive to deliver the best possible outcomes, digitallywiz.com cannot guarantee specific results from our digital marketing services. Results are dependent on a variety of factors, including but not limited to industry competition, market conditions, and the cooperation of the client.
- SEO & Organic Marketing: SEO results may take time to show significant changes, and the rankings we achieve for your website can fluctuate based on search engine algorithm changes and competition.
- Paid Advertising (PPC): While we work to optimize your campaigns for the best possible ROI, we cannot guarantee specific conversions, clicks, or other performance metrics.
7. Confidentiality and Data Protection
- Confidentiality: We agree to keep any confidential information shared by you during the course of our services private and not disclose it to third parties without your consent, unless required by law.
- Data Protection: We are committed to protecting your personal data in compliance with applicable data protection laws, including the EU’s General Data Protection Regulation (GDPR) and other privacy regulations. For more information on how we handle your data, please review our Privacy Policy.
8. Intellectual Property
- Ownership: Any intellectual property (e.g., content, designs, logos, etc.) created or developed by digitallywiz.com as part of the services will remain the property of digitallywiz.com until full payment for services has been received. Once payment is made, the intellectual property rights related to your specific project will transfer to you, subject to the terms of the agreement.
- Third-Party Content: Any third-party content (e.g., stock images, third-party software, etc.) provided to you as part of our services remains the property of the respective third parties, and you are granted a limited license to use that content within the scope of the project.
9. Termination of Services
Either party (you or digitallywiz.com) may terminate the agreement at any time by providing written notice. The following conditions apply upon termination:
- By You: If you decide to terminate the agreement early, any outstanding fees for the remaining duration of the contract will still be due.
- By Us: We may terminate services if you breach the terms of the agreement, fail to make timely payments, or if we are unable to effectively deliver the agreed-upon services due to circumstances beyond our control.
10. Limitation of Liability
To the fullest extent permitted by law, digitallywiz.com and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages, including lost profits or data, arising from your use of the Website or our Services, even if we have been advised of the possibility of such damages.
Our liability to you for any cause of action arising from the use of our Services shall be limited to the total amount you have paid to us for the services in the 12 months preceding the event giving rise to the claim.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which digitallywiz.com is located. Any disputes related to these Terms will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
- Support: support@digitallywiz.com