Effective Date: January 29, 2025
At DigitallyWiz.com, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services. By accessing or using DigitallyWiz.com, you agree to the practices described in this Privacy Policy.
- Information We Collect
We collect both personal and non-personal information to provide our services and improve user experience.
Personal Information:
We may collect personal information that can identify you, such as:
- Name
- Email address
- Phone number
- Business name
- Billing information (if applicable)
- Any other details you voluntarily provide when contacting us, subscribing to our services, or filling out forms on our website.
Non-Personal Information:
This includes data that doesn’t directly identify you but helps us analyze website usage, such as:
- IP addresses
- Browser types and versions
- Device information
- Pages visited and actions taken on the website
- Referring URLs (where visitors come from)
- Time spent on specific pages
- Interaction with content on the website (such as clicks and downloads)
Cookies and Tracking Technologies:
We use cookies and similar technologies to track your activity on our website and personalize your experience. For more details, please refer to our Cookies Policy.
- How We Use Your Information
We process the information we collect for various purposes, including:
Providing and Improving Services:
- To deliver the services you request, manage accounts, and provide customer support.
- To personalize your experience based on your preferences.
Communication:
- To contact you regarding your account, service updates, inquiries, and promotional offers.
- If you have subscribed to our newsletter, we will send you marketing emails. You can opt-out at any time.
Website Performance & Analytics:
- To analyze website traffic and improve functionality.
- To better understand how users interact with our content.
Legal Compliance and Security:
- To comply with applicable laws, regulations, and legal processes.
- To prevent fraud, unauthorized access, or other violations of our policies.
Legal Basis for Processing (GDPR Requirements):
Under GDPR, we rely on the following legal bases to process your personal data:
- Consent – When you explicitly provide permission (e.g., subscribing to newsletters).
- Contractual Necessity – When processing is required to provide services (e.g., processing payments).
- Legal Obligation – When required by law (e.g., tax records, fraud prevention).
- Legitimate Interest – When necessary to improve security, business operations, or enhance the user experience.
- How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:
Service Providers:
We may share your data with trusted third-party providers who assist in running our business, such as:
- Payment processors
- Cloud hosting services
- Marketing platforms
- Analytics tools
These third parties are contractually required to protect your data and use it only for the intended purpose.
Legal Compliance:
We may disclose personal data to comply with legal obligations, such as:
- Responding to subpoenas or legal requests.
- Enforcing our policies and protecting our rights.
Business Transfers:
If our company undergoes a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. You will be notified of any changes.
International Data Transfers (GDPR Clause)
If we transfer your personal data outside the EU/EEA, we ensure compliance with GDPR regulations by using:
- EU Standard Contractual Clauses (SCCs) for data protection.
- Agreements with service providers who follow GDPR guidelines.
- Data Security
We use industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no method of electronic transmission is completely secure. While we take precautions, we cannot guarantee absolute security.
- Your Rights Under GDPR
If you are a resident of the EU/EEA, you have the following rights under GDPR:
- Right to Access – Request a copy of the personal data we hold about you.
- Right to Rectification – Request corrections to inaccurate or incomplete data.
- Right to Deletion (“Right to be Forgotten”) – Request data removal unless we have legal grounds to retain it.
- Right to Restrict Processing – Request to limit how we use your data.
- Right to Object – Object to certain types of data processing, such as direct marketing.
- Right to Data Portability – Request to receive your personal data in a structured, machine-readable format.
- Right to Withdraw Consent – If processing is based on consent, you may withdraw it at any time.
How to Exercise Your Rights:
You can contact us at support@digitallywiz.com to request access, correction, or deletion of your data. We will respond within 30 days as required by GDPR.
- Third-Party Links
Our website may contain links to third-party websites that are not under our control. We are not responsible for their privacy practices and recommend reviewing their policies.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated Effective Date. We encourage you to review it periodically.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
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- Support: support@digitallywiz.com